Committed to improving the shopper experience and understanding what shoppers
want and value
Ready to expand your capacity and improve the food shelf experience?
Listening to food shelves over the years, we have learned a lot about the unique and persistent challenges they face in meeting their community’s needs. We have taken what we learned and developed a diverse suite of no-cost consulting services to fit varying operation structures.
FOOD SOURCING & BUDGET ANALYSIS
Visualization techniques bring your operations data to life through FFEN’s Food Sourcing Analysis (FSA) reports. The FSA uses your ordering history to generate a series of easy-to-read infographics that let you directly compare costs to shopper outcome metrics for better decision-making and resource allocation.
Food Shelf Layout Consultation
Get the most from your space and equipment through a collaborative layout design process, focused on shopper experience and placing fresh foods first. We can also provide funding or leverage external granting opportunities for material improvements like coolers, freezers, and shelving.
Navigating the Hunger Relief System
Gain insights on how to strategically engage the robust hunger relief network to best leverage local, regional and statewide resources for your community in order to provide your shoppers with more high-quality food options and leading practices for dignified and consistent access..
FFEN Impact Areas
Increase Food Access:
We support food shelves to adopt practices that encourage increased visit frequency to the food shelf and expanded ways to welcome community members experiencing food insecurity to see the food shelf as a critical resource.
Increase Fresh Food:
We support food shelves to increase their fresh food offerings with priority placed on offering fresh food first and predictably for their shoppers.
Improve Shopper Experience:
We support food shelves to improve their shopper experience with a focus on customer service and decreasing barriers to access food.
Improve Organizational Health:
We support food shelves move towards strengthened sustainability by applying a business lens to organizational operations including budgeting, infrastructure and community fundraising.
The FFEN Process
Individual support to local food shelves continues to be FFEN’s core program offering to the hunger relief system. FFEN staff and volunteers work alongside individual food shelves to support operations and culture change to improve food access and service, tailored to each unique community.
“You got us started on a great path, and the fact that you continued to work with us and follow-up after the movement, after we were set-up in our routines…It’s a great mission you’re on and we truly appreciate it.“